TERMS AND CONDITIONS
Please read very carefully the following TERMS AND CONDITIONS when you sign up for any service within JAINAM MATRIMONY, all of which are hereinafter referred all in all as the “JM” you concord to all the terms and condition of this agreement.
The Website is an intermediary as defined under sub-clause (w) of Section 2, of the Information Technology Act, 2000 and rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by computer system and dose not require any physical or digital signatures.
Please read all the following Terms and conditions carefully, as they from the agreement between JM Services and JM MEMBERS. "JM member" shall mean the end user accessing the Wesite/JM services, JM member also includes persons such as father, mother, and brother, sister, relative or a friend ("Registrant") of the prospective bride/ bridegroom. If you do not want be bound by these T&C, you must not access or use the website or the JM Services and should not proceed to register, by using website you are agreeing to be bound by this T&C including all amendments made to date, whether or not he/she has made any payment for availing access and/or services on the website, including general browsers of the website. The Terms and conditions also includes theapplicable policies which are incorporated herin by way of reference and as amended form time to time.
The website is owned and operated by Jainnam Matrimony, having its registered office currently located at Swagat Colony, Pipiri, Wardha -442001
1). Scope:
Jainam Matrimony (JM) acts as an “Intermediary” as define under clause (I) sub clause (w) of section 2 of Information technology act 2000 and has complete rights in JM & JM website / JM Services.
Jainam Matrimony is intended only to serve as preliminary medium of contact and information for users who have register on it (by filing the mandatory and optional fields, if any) to voluntarily serch for profile(s) form the database of JM’s already registered users for seeking prospective lawful matrimonial alliances for themselves. JM does not purport to be a marriage of business bureau or a dating/contact website. JM retail store may also be able to assist you to create your profile, however, you must have a valid/operational/mobile phone number and an email id. Profile in the database are classified broadly on the basis of language and regionfor searching profiles from the database of JM as per partner reference set by you (on the website and you can shortlist the profiles in which you are interested.
2). Eligibility:
A) JM Membership and rights of admission is reserved solely for :
I. Indian Nationals & Citizens.
II. Persons of Indian Origin (PIO).
III. Non Resident Indians (NRI).
IV. Persons of Indian Descent or Indian Heritage
V. Persons who intend to marry persons of Indian Origin.
B) Further in capacity as JM member you confirm that you are :
I. 18 years or above (if you are a woman) or 21 years or above (if you are a man);
II. If you have applied for Divorce, you may register on our website by stating "Awaiting Divorce".
III. If you are a resident of any other Country, you are legally competent to marry as per the local rules applicable to your country and you shall comply with the Indian laws for marrying a person of Indian Origin
C) In case you are a Registrant of the prospective bride/ bridegroom and has created profile in JM Website on behalf of them or is accessing the JM Website on behalf of them implies that you have taken their consent for their profile creation in JM and for accessing the JM Website
3). Registration
A) We expect that you would complete the online registration process with fairness and honesty in furnishing true, accurate, current, complete information and with providing recent photos of you which will help you to meet your parameters. You are requested not to key in details of the profile in field other than the applicable field (including mentioning id's of other platforms/websites or repeating your details in another fields, after filling them once in the relevant fields or others photographs). In order to serve you better if JM requires additional details you agree to provide it. You may also give a missed call to any of our phone number for us to call you back and assist you in getting your profile registered on our website
B) If at any point of time JM comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete, JM shall have full right to suspend or terminate (without any notice) your JM membership and forfeit any amount paid by you towards JM membership fee and refuse to provide JM service to you thereafter.
C) JM also reserves the right to block the registration of your profile on Website, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in any data entered by the JM members in their profile, even though you are premium member.
D) Registration of duplicate profiles of the same person is not allowed in JM Website. JM shall have full right to suspend or terminate (without any notice) such duplicate profile.
E) You acknowledge and confirm that your registration with JM and the usage of JM services is with the bonafide intention of marriage and not otherwise. JM Membership is restricted strictly to the registered JM individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of JM and nor use the JM Service or JM members data for any commercial purpose, and JM reserves its right to initiate appropriate legal action for breach of these obligation.
F) JM has reserve the rights to approve or reject member profile in terms of in proper documents like ID Proof & gallery images, even though you are premium member.
4). Account Security
You are responsible for safeguarding the confidentiality of your JM login credentials such as your user id, password, OTP, etc., and for restricting access to your computer/mobile to prevent unauthorized access to your account. We, do not ask for Password and you are cautioned not to share your password to any persons. You agree to accept responsibility for all activities that occur under your account.
5). Role and Responsibility of JM
A) JM reproduces your details once you register on our website on "as is as available" basis and also share your profile with other registered JM members.
B) JM's obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance.
C) The profile search conducted by any JM member and the matches shown thereof are automatically generated by JM, and based on the partner preference set by you. In the event of JM member changing their partner preference on the Website, then the automated system generated prospect results of the Website may also undergo corresponding change.
D) JM does not prohibit any JM member from sending interest to your profile or communicating to you based on their partner preference. But you are at the liberty to deny their interest or proceed further if you are interested.
E) JM cannot guarantee or assume responsibility for any specific results from the use of the data available from the JM service.
F) JM shall safeguard sensitive user information using security standards,authentication mechanisms, access controls and encryption techniques.
G) JM cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the JM servers.
H) JM do not authenticate/endorse any information of any profile and hence you as a user need to verify the credentials and information provided by other users.
6). Role and Responsibility of JM Member
A) You, shall safeguard your profile information by creating a strong password during profile creation with combination of alphabets, both upper and lower case and numbers.
B) Any information / data required by JM for using the JM services shall be provided by the JM Member, as and when so sought by JM.
c) You are requested to verify the credentials of the prospect, exercise due care and caution regarding their profile information which includes marital status, educational qualifications, financial status, occupation, character, health status, etc. and satisfy yourself before making a choice of your match. JM shall not be liable for short coming due to any misrepresentations made by any of its JM members.
D) To get better search results, JM Members are expected to provide latest photograph which should not be more than 3 (three) months old. Providing old photographs/ photographs of others, inaccurate / false information shall be treated as violation of terms and conditions
E) JM Members are advised to refrain from :
i. Entering into any financial transactions with prospects. JM Members shall not seek financial help
or provide financial help from / to the other JM Members.
ii. Using abusive language when they communicate with the other JM Members.
iii. Being discriminative or using racial comments etc.
iv. Sharing of confidential and personal data with each other but not limited to sharing of bank
details, etc.
v. Entering into physical relationship with any prospect before marriage.
vi. Violating any law for the time being in force.
vii. From mentioning details of other matrimonial services while sending personalized messages
F) JM Members are expected to be cautious of prospects who ask for favours, money etc or call from multiple phone numbers, only interact over phone, doesn't come forward for face to face meeting (physically or through video calls) and don’t involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.
G) The JM members agrees that for getting effective search results of prospects on Website you will regularly log in to the profile maintained in the Website and send expression of interest which is an automated messages to prospects as a free JM member, and in the event you have availed paid JM package, you can send personalized messages to prospects to show your expression of interest/replies. JM member also may review the expression of interest sent to you / read the messages sent to you by prospects and may respond suitably.
H) If the JM Member fails to update in JM website, any change in the particulars furnished in their profile/ then the JM membership may be suspended by JM at its sole discretion.
I) JM member shall, in case of finalization of his/her/their Registrant’s marriage, delete their profile by themselves or intimate JM for removal/deletion of their profile.
J) JM Members agree to use secure devices, software and networks in a private place for accessing the JM services.
K) JM member shall not use any kind of Bots like web robots, Chatbot or any other automated processes/programs/scripts to use, communicate or respond in JM Website
L) JM Members shall not probe, scan or test the vulnerabilities of the JM Website or any network connected to the Website nor breach the security measures instituted by JM.
M) You shall also not make any payment / transfer any amount to account of any JM employees. All payments shall be made only to JM account.
N) JM members are expected to contact JM for any query over phone or email
O) The women while searching there life partner they received the calls from men who have premium membership, it is up to the women to respond to other party and JM has no control over the same.
P) JM by it's automatic system will send OTP for phone no verification, Forget Password, Profile Activation, member send interest & member accept interest through SMS.
Q) If you are premium member then only you can send the interest to other JM members
7). Privacy of Membership
To protect your privacy and understand our practices as amended from time to time, please read and follow our Privacy Policy which also governs your visit to JM, the personal information / data provided to us by you during the course of usage of JM will be treated as confidential and in accordance with the Privacy policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.
8). Disputes between Members
A) JM Members are solely responsible for the communications (through any medium) with prospect or vice versa. JM expressly disclaims any responsibility or liability for any monetary transaction(s) or exchange(s) or interaction(s) or passing of information(s) etc. between any JM members inter se via e-mail, chat, interaction, Whatsapp or any other medium of communication between JM members either using website or otherwise
B) JM has no obligation, to monitor any such disputes arising between the JM members, and JM shall not be party to any such dispute/litigation etc.
C) JM is not a broker or the agent of any JM member, and JM does not partake in the exchange of any kind of discussion between the JM members and prospects or the results of their discussion.
9). Third Party website
A) JM member understand and agree that JM may allow third parties to put up advertisements on the JM application/Website and JM does not control the contents of such third party advertisement on the JM application/Website. Third party websites to which links are given on Website are not governed by these Terms and conditions and all such third party websites are governed by their own terms and conditions for use and privacy policy, and in case of conflict the terms and conditions of the third party website shall prevail. The Company does not in any manner whatsoever authenticate, endorse, verify or certify these third party websites or any contents therein. Please note that a user shall click on links to third party websites at his / her sole risk and responsibility.
B) JM reserves the right to add/delete/alter/modify/suspend any or all the JM Services at any time as it may deem fit, without notice. The JM members are expected to see the change on the Website
10). Limitation of liability
A) JM or its Office bearers shall under no circumstances be liable or responsible to the JM member or his/her authorized Representative or Registrant or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of our Website/Third Party Website/ JM services.
B) JM informs you that the exchange of profile(s) through or by JM should not in any way be construed as a matrimonial offer and/or recommendation and / or advice or guarantee given to the JM member, from/ or by JM.
C) Notwithstanding anything to the contrary contained herein, JM's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to JM, for any specific JM paid package, and no further.
11). JM will not be liable in case of any wrong/improper match made due to unavailability of profiles from JM’s websites.
12). JM or its office bearers shall under no circumstances be liable, if any, for the JM member entering into financial transaction with any other JM Member or any third party.
13). JM or its office bearers shall under no circumstances be liable, if any, for any JM members not responding/reciprocating when you approach them for matrimonial alliance
14).Class Action Suits
You acknowledge and confirm that you will not bring or participate in any class action or other class proceeding in connection with any dispute with JM. Further neither you nor JM agrees to class arbitration.
15). General
You file a false complaint against another prospect on our Website and consequently we have suspended/deleted that prospects profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any and all costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the JM services.
16). Notwithstanding anything contained herein, JM reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on JM/website (once such instance come to JM notice) in order to ensure, that proper consent has been obtained by you , prima facie accuracy and the prevailing laws in force for the time being, especially those relating to providing any obscene, libelous, blasphemous, slanderous, defamatory or invasive of another person’s (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity. JM also reserves the right to block/ delete / suspend the profile which might be offensive, illegal or that might violate the rights, harm or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects or using our JM website as a means of communication while sending messages to other JM members regarding their profile identity in other matrimonial websites.
17). Once your paid membership expires, you cannot avail the unexpired balance phone call count/ unexpired SMS. Similarly, you cannot access the already viewed JM member(s) contact information unless you renew your account.
18). However on renewal, the unexpired phone call / SMS shall not be carried forward to your account from the last day of expiry.
19). If you has utilized all benefit of any paid package before validity period, you have to renew same package or upgrade the package.
20). Disclaimer
A) Your access to and use of the JM Services or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT THE JMSERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, JMDISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. JM does not warrant that the Website, its servers, or e-mail sent from JM are free of viruses or other harmful components. JM will not be liable for any damages of any kind arising from the use of this JM Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
B) JM does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to register on our Website and using JM services (both paid and free).
C) Notwithstanding anything contrary contained anywhere, under no circumstances, JM shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:
i. Any act or omission done by JM/payment gateway/alliance partner etc.
ii. Any untrue or incorrect information submitted by you or on your behalf.
iii. Any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from JM).
iv. Any unauthorized or illegal act done by any third party relating to or connected with any information submitted by you or on your behalf;
v. Any cyber crime attempted or committed by anyone and
vi. Any incident of force-majeure or 'act of god'.
vii. Any issue already stated in these terms and conditions including limitation of liability clause of these terms and conditions.
viii. Using/availing of third party services namely horoscope matching services etc. and for paying them through the Website.
ix. JM shall not be liable for the outcome of during any interaction in a meeting, call, sms, chat, email or social media posts at any point of time
x. Any issues relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure due to spamming or any combination of the above.
D) You expressly agree that your use of this Website is at your sole risk.
E) We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device or mobile telephones as a result of the installation or use of the Website. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device or mobile telephones as a result of the installation or use of the Website.
21). Termination
A) We/ JM in good faith reserve our right to terminate your JM membership or suspend/delete your profile at our sole discretion without any notice to you and take any action
I. Seek physical / financial favors from our other registered members or
II. Have provided incorrect information on our website or
III. Have committed any fraudulent/ unlawful/ illegal activities through the use of our website/ or
IV. Have violated this Terms and conditions or
V. Have misappropriated the name, likeness, email address, contact no or other personally identifiable information of another JM member created a profile on our website by impersonation/ fake/ bogus/ false/ misrepresentation/ without consent of the person who’s profile is being registered or use only part information including using photo of third parties without the permission of such third parties or act with other members/employees in indecent/improper manner,
B) If JM receives any complaint against you and consequently we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any.
C) Unless otherwise provided in these Terms and Conditions, JM membership may be terminated by JM / you without assigning any reasons by serving 7 ( seven) days written notice on the other, all amount paid till date by you to JM shall be forfeited.
D) Upon termination / suspension of JM membership, your right to use or access the JM Website JM services will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the JM Services shall not relieve you of any obligations arising or accruing prior to such termination.
22). Jurisdiction and Applicable Law
A) The registration of JM membership and all JM services are deemed to have been entered into within the territorial Jurisdiction of Wardha, Maharashtra, India.
B) The JM Members unconditionally agree that all such disputes and / or differences if any shall be governed by the Laws of India and submitting to the exclusive Jurisdiction of appropriate court of law in Wardha, Maharashtra, India.
23). Mode of Payment
JM uses third party payment gateways for collection payment through credit/debit card or other payment instruments. would be in accordance with the prevailing RBI guidelines. Activation of paid JM service shall be subject to realization of the said payment. In case of dishonor of Cheque; you shall be liable to pay applicable bank’s cheque bouncing charges. Further JM service to your account will be deactivated / suspended until you settle the value of the payment and applicable bank charges in cash.
24). Refund and Assignment
A) The payments made by any JM member by way of membership / renewal fee are treated as non-refundable.
B) JM member shall not assign or transfer your JM membership to any other person or entity, and such an act shall be treated as violation of terms and conditions
C) Payment once made for JM services cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company.